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Website Updates & Ongoing Website Support
Keep Your Website Fresh, Secure, and High-Performing
Our website updates and support services are designed to keep your site running smoothly, looking modern, and aligned with your goals. From small content changes and design tweaks to larger feature integrations or troubleshooting, we provide flexible, on-demand solutions tailored to your business.
Why Regular Website Updates Matter
Search engines favor regularly updated websites. Frequent updates not only improve your SEO rankings but also ensure your website is secure, user-friendly, and compatible with new devices, browsers, and plugins.
Here’s what ongoing website maintenance typically includes:
- Content updates (text, images, videos, blog posts)
- Design enhancements aligned with branding and UX
- Bug fixes and error resolutions
- Software and plugin updates
- Speed optimization
- Mobile responsiveness improvements
- Accessibility (ADA/WCAG) updates
- Conversion optimization through A/B testing and user behavior tracking
Keeping your website updated is a proactive investment in your business’s digital health.
How Our Website Support Works
We make it easy to get expert website help when you need it most. Our process is simple and efficient:
1
Purchase Website Support Hours
Choose from flexible hourly blocks (see pricing below) or request a monthly/annual plan.
2
Request an Update
Whether it's a simple text change or a new feature request, just send your update to your dedicated project manager.
3
We Get to Work
Our team of experienced designers, developers, and digital strategists will complete your task quickly and accurately, then deduct the time from your balance. You’ll always know where you stand.
Need a one-time quote instead of hourly billing? No problem—if your project has a clear scope, we can give you a fixed-price estimate.
What Can You Use Website Support Hours For?
Our website support covers a wide range of services, including:
- Adding or editing content across your site
- Installing and configuring plugins
- Fixing layout or formatting issues
- Updating contact forms or lead flows
- Improving page load speed
- Enhancing mobile usability
- Integrating third-party tools (e.g., CRMs, chatbots)
- SEO technical fixes and audits
- Security enhancements and malware removal
- Creating or editing landing pages
Basically—if it touches your website, we can help with it.
Benefits of Our Website Update
& Support Plans
Easy Billing
Buy a block of support hours upfront and receive a single invoice—no surprise charges or per-request billing.
Full-Service Flexibility
Use your support hours for website maintenance, content updates, design changes, feature additions, or anything else your site needs.
No Expiration
Your hours never expire. Use them as needed—today, next month, or next year.
2025 Website Support Rates
- Standard Hourly Rate: $175/hr
- 50-Hour Prepaid Discount: 3% off
- 100-Hour Prepaid Discount: 4% off
Prefer smaller monthly billing? We can split your support pack into 2–10 hours per month, tracked transparently. Your rate stays locked in, and your hours never expire.
Why Invest in Website Support
Think of website support like preventive care. Instead of waiting for something to break, you keep everything running efficiently and securely while continuously improving performance and user experience. Here’s why it matters:
- Improve SEO rankings with fresh content and technical performance
- Enhance UX (User Experience) by ensuring your site is intuitive, responsive, and frustration-free for visitors
- Reduce bounce rates by fixing slow-loading pages, broken links, and confusing layouts
- Boost conversion rates through strategic design updates and continuous optimization
- Protect your brand with regular backups, security patches, and plugin updates
- Respond quickly to business changes like new services, seasonal promotions, or urgent announcements
A smooth, user-friendly website that works flawlessly on all devices builds trust and drives results—and that’s exactly what ongoing support makes possible.
(FAQ) Frequently Asked Questions About Website Updates & Support Hours
We recommend reviewing and updating your website content at least once a month. Design updates, software/plugin maintenance, and security patches should be reviewed quarterly. With our ongoing website support, we help you stay on top of this without lifting a finger.
Our support includes everything from content updates and design changes to plugin installations, bug fixes, security updates, mobile responsiveness improvements, speed optimization, and more. If it’s part of your website, we can support it.
Absolutely! Many clients use their website support hours for on-page SEO improvements, meta tag updates, technical audits, internal linking, and even creating or optimizing blog content.
No worries—your hours never expire. You can use them whenever you need, whether it’s next week or next year. We also track your usage so you always know how many hours you have left.
Yes! Many of our clients pair support hours with monthly digital marketing or SEO retainers. This allows for a seamless experience where strategy, design, and execution all align.
Yes, we do. If you experience a critical issue such as a website outage or malware attack, we’ll prioritize your request and respond quickly. We can even set up an emergency SLA (service level agreement) for added peace of mind.
Definitely. If your project has a clear scope (e.g., redesigning a specific page or integrating a new system), we’re happy to provide a fixed-price quote instead of hourly billing.
You’ll have a dedicated project manager as your main point of contact, plus access to our full in-house team of web designers, developers, SEO specialists, and content strategists.
Ready to Keep Your Website Running Smoothly?
Your website should work as hard as you do. With our ongoing website support and update services, you get a partner committed to helping your site evolve, improve, and perform.
Contact us today to purchase support hours or request a custom plan.
